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Wednesday, December 15, 2010

How Well Do You Communicate?

For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website: http://shyam.bhatawdekar.com/

(Refer our High Quality Management Encyclopedia “Management Universe” at: http://management-universe.blogspot.com/)
This management exercise tests the communication abilities of the participants in the training programs on “communication”, “effective speaking”, “effective listening” and “team work”. The exercise tests the speaking, explaining, discussing, feedback and listening capabilities of the people. You are the workshop or seminar leader or coordinator and you will administer this exercise.

Divide the entire participants into pairs of two participants per pair. The two members of each such pair will be selected randomly. If there are 20 participants in the group, ask first 10 participants to count out their serial numbers from 1 to 10. Then ask the rest of the 10 participants of the group once again to count from 1 to 10. Then serial number 1 from the first half of the group will pair with serial number 1 of the second half of the group. Same way, serial number 2 of the first half of the group will make pair with serial number 2 of the second half of the group and so on. Thus, there will be total of 10 such pairs in a group size of 20 participants.

Now ask the members of each pair to sit back to back, meaning that the back of the first member of the pair will be towards the back of second member of the group. All the pairs will take such positions in the seminar hall.

Instruct the participants that the first member of each pair will communicate to the other member of the pair to duplicate the sketch and the labels on the sketch which he is drawing on his paper with his pen/pencil. He will describe the sketch and the labels step by step so that the second member will be able to duplicate it ditto on his own paper by his own pen/pencil. Both can discuss without looking at each other’s papers. At the end of 15 minutes, ask them to stop.

Now tell the first member of each pair to check the sketch and labels drawn by the second member of the pair and let him find by what percentage the second member could duplicate the instructions of the first member.

Now repeat the exercise by asking the second member of each pair to describe to the first member another sketch and labels which second member will draw and have his first member to duplicate it. At the end of 15 minutes let the second member check how well his first partner has duplicated his instructions. Let him work out the percentage.

Show all the percentages achieved by each person of the entire group for each pair. The percentages indicate the quality and level of communication in each pair.

Start up a sharing of experience session by allowing each pair to share its communication experiences with the rest of the pairs.

Fill them in with your observations and tips for better communication- speaking, explaining, discussions, feedback, listening and team work.

Get Hold of the Related Books
You can order the following books on "management games and icebreakers" as printed books and eBooks from Amazon online:
  1. Classic Management Games, Exercises, Energizers and Icebreakers
  2. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
  3. Classic Team Building Games, Exercises, Energizers and Icebreakers
  4. 101 Classic Management Games, Exercises, Energizers and Icebreakers
Related Reading: (Repository of a large number of articles in management and leadership): http://shyam.bhatawdekar.com and http://management-universe.blogspot.com

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